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Questions
When should I make a reservation?
Space is limited, so you should make your reservations as soon as possible.
Where do we meet the morning of the tour?
Our van will pick you up at a designated hotel on the Las Vegas Strip. We pick up at most major Strip hotels,
approximately 45 minutes to 1 hour before your departure time. Details will be on your confirmation, or you
can call our office to speak to a reservation specialist.
What time will we get back?
The tour is approximately 5 1/2 hours door to door.
What is included during the trip?
Round trip transportation to and from Las Vegas, along with all transfers and fees, is included. Lunch is
included on the early tour, and dinner is provided on the evening tour along with a firespinning show.
Bottled water is also included, and your guides will make sure you enjoy your trip.
Do you offer student discounts?
Yes! We offer student backpacker rates, which are discounted. You must supply a valid/current student ID to qualify.
Do you offer any discounts for children (or other)?
Children 14 years and younger receive a $10 discount on guided day trips.
Is there a minimum age requirement?
Riders must be 16 or older to operate ATV. Anyone under 18 must have a parent/guardian present and the
waiver is to be witnessed by our staff. This is a sightseeing ATV tour, not a race.
What kind of experience do your guides have?
Our ATV guides have years of experience in the outdoors; both personally and professionally. They possess
a vast knowledge of the areas we visit, the trails, the wildlife, the plants, and weather patterns. Before
they can lead trips, they must undergo strict training programs which prepare them to manage groups, make
good decisions, and handle emergencies. CPR and First Aid training, as well as Wilderness First Aid or
First Responder is standard, and we carry radios and/or cell phones at all times. Our ATV guides practice
LEAVE NO TRACE ethics and are TREAD LIGHTLY certified.
What should I bring/wear?
Take a look at our packing list section, for a complete outline of items to bring on the Canyon Escape. If you have questions, don't hesitate to call our office. We will be happy to answer any questions you have about clothing, hiking boots, sleeping bag ratings, etc.
Do you supply alcohol? May we bring our own?
No. Alcohol is strictly prohibited on ATV tours. If we suspect you are intoxicated after a late night in Vegas,
you will be turned away, with no refunds. Please understand this is for the safety of our other guests
and our staff.
Are there minimum participant requirements?
Our ATV trips operate with a minimum of 2 or more people, based on availability.
Should I buy travel insurance?
If you are concerned about the possibility of having to cancel, we strongly suggest you purchase trip cancellation
insurance to protect your vacation investment. Our cancellation policy will apply in every instance, with no
exceptions for any reason. Desert Adventures is not responsible for any expenses incurred due to travel delays,
flight cancellations, or illness. Desert Adventures assumes no financial responsibility for personal injury,
emergency evacuation, or equipment lost or damaged in any way.
What if I have to cancel?
We have a 14 day cancellation policy. Cancellations made 2 weeks prior to departure date will receive a full refund.
Cancellations made within those dates will be issued a percentage of their refund, with absolutely no refunds or
rescheduling within 48 hours. If you must reschedule, we require 48 hours notice and rescheduling fees
will apply. Desert Adventures will not issue any refund for leaving a trip early.
Trips run rain or shine. Desert Adventures reserves the right to cancel trips due to weather or unsafe
conditions. In this case, we will reschedule, issue a credit, or refund money, depending on individual
circumstances. For more information see our Payment & Cancellation Policies
section, or call our offices.
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